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1. How does the new system benefit the town?

The new devices will make meter reading more efficient and precise. It currently takes the Water Department five days to complete the water bill cycle, we will cut this time in half with the new system. The automated meter read system eliminates the challenge of locating meter displays which are not always in a uniform pattern along a route, or that may be covered with snow or vegetation. Animals penned in yards also present problems for meter readers.

2. How does the new system benefit the consumer?

Once installed, the new system eliminates the need for a meter reader to visit your premises. This offers you more privacy and convenience. Automated meter reading systems also reduce human error assuring accurate billing.

3. How long will my water service be interrupted?

Approximately 30 minutes.

4. How does the new system work?

A small device is attached to your water meter. It automatically reads your water meter and transmits this data to a hand held device.

5. How long will the new devise work?

The life expectancy of the unit is 10 years.

6. How much will it cost me to have the automated system installed?

Nothing, there is no charge for the equipment or the installation.

7. Will the automated system raise my rates?

No, your rates will stay as they are.

8. Who will perform the installation?

Trained Town of Basalt Water Department employees will perform the installation.